Question 1

What's the difference between Virtual Staging and Re-Decorating?

Accepted Answer

Virtual Staging adds furniture to an empty room. Virtual Re-Decorating takes a photo of an already-furnished room, removes the existing furniture, and replaces it with new modern pieces — while keeping walls, windows, floors, and built-ins pixel-identical.

Question 2

How accurate is the room geometry?

Accepted Answer

Our AI maps out the exact dimensions of floors, walls, and windows, placing furniture at a perfect scale with matching lighting and shadows.

Question 3

Can I use these photos on MLS and Zillow?

Accepted Answer

Yes. The Pro Plan grants you full commercial rights and removes all watermarks for legal compliance on property portals. Most MLS rules require a small disclosure that the photo is virtually staged.

Question 4

How long does each render take?

Accepted Answer

Most renders complete in 10–20 seconds. Complex rooms or high-detail prompts may take up to a minute.

Question 5

What image formats and resolutions do you support?

Accepted Answer

Upload JPG or PNG up to 20 MB. Free renders are standard resolution; Pro unlocks 4K HD downloads.

Question 6

Is there a contract?

Accepted Answer

No contract. You can pause, cancel, or resume Pro at any time from your billing portal.

Question 7

Do you offer refunds?

Accepted Answer

If something doesn't work as expected, email support@luxestager.app within 7 days and we'll make it right.

Question 8

Is my data private?

Accepted Answer

Yes. Only you can see the images you upload and render. Read our Trust & Privacy page for details.

Frequently asked questions